InDesk For Aesthetic Clinics
Free your time & deliver exceptional treatments

Empower your team and focus on providing an outstanding experience to your clients. InDesk aesthetic clinic software and remote receptionists manage all your appointments and patient communication, so you can focus on what you do best – delivering exceptional treatments.

Trusted by 50+ clinics:

FARNHAM BEAUTY & AESTHETICS clinic logo
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Expertise

Our agents specialise in aesthetics customer service, expertly managing patient communication and booking appointments, ensuring your clients receive personalised attention and seamless care.

speed

Efficiency

InDesk answers 97% of phone calls within 3 rings and provides fast responses to emails, SMS, and WhatsApp messages, maximising your aesthetic clinic's efficiency.

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InDesk Go app

With the InDesk Go app, you can view all your patient conversations from your phone and listen to calls – giving you total oversight of your aesthetic clinic's communication.

Introducing our aesthetic clinic software

The ultimate solution for managing your aesthetic clinic client communication.

Designed specifically for the aesthetics industry, InDesk streamlines your entire bookings, communication and relationship management process. We take care of the administrative tasks, freeing you up to focus on delivering exceptional treatments.

Our clinical agents specialise in aesthetics customer service

ensuring every interaction is handled professionally and efficiently.

InDesk operates seamlessly with your existing cloud systems

providing real-time access to client records, appointment schedules, and communication logs via the InDesk Go app.

You can monitor all patient interactions

listen to recorded calls, and review appointment data anytime, anywhere.
Whether you're looking to enhance efficiency, improve care, or grow your business, InDesk offers the tools and support you need to succeed.

The InDesk difference for aesthetic clinics

InDesk provides more than just software. We are a complete solution tailored to the unique needs of aesthetic clinics. Our remote agents are trained in aesthetics customer service, ensuring  personalised, professional care at every touchpoint. 

You benefit from streamlined appointment booking, efficient patient communication and real-time access to all interactions. We handle the administrative workload, so you can focus on what you do best, namely delivering exceptional aesthetic treatments and ensuring sky-high patient satisfaction.

You’re in good company

What people say about InDesk

I feel like the pressure has been taken off me and it gives me time to work on building my business. I just feel at ease now and I have peace of mind that the InDesk team has my back.
Norma Conroy
Surface Beauty Clinic
Very bespoke, very personal service (...) that in our industry is very important. So far, excellent.

Anna Camilleri

Mayfair MediSpa Clinic

The Agents have been doing a very good job. (...) they always do their absolute best with the customers.

Barbara Jeffrey

Dr Sibthorpe Clinic

How InDesk aesthetic clinic software works

InDesk integrates seamlessly into your aesthetic clinic, managing patient communication and bookings, so you can focus on delivering top-quality treatments to your clients.

The InDesk Go app – designed for aesthetic clinics

The InDesk Go app is your all-in-one tool for managing patient communication on the go.

InDesk Go app screen with conversation between patient and InDesk Agent.InDesk Go app screen with conversation between patient and InDesk Agent.

Designed specifically for aesthetic clinics, the app provides instant access to all patient contacts managed by our receptionists.

View and listen every interaction with ease. Whether it’s a phone call, email, SMS or WhatsApp message, ensuring that you’re always in the loop.

Log in from your mobile phone or desktop to check the real-time status of patient inquiries, review conversations, and monitor bookings.

Every confirmed booking is instantly updated in the app, giving you complete oversight of your aesthetic clinic’s operations from anywhere.

Challenges for the modern aesthetic clinic and how we overcome them

Running an aesthetic clinic comes with its own set of challenges. From managing patient communication to streamlining bookings and reducing administrative burdens. These tasks take time away from what truly matters, delivering treatments and growing your business.

InDesk understands these challenges and offers a comprehensive solution to overcome them.

Our aesthetic clinic software, combined with expert remote receptionists, takes care of patient communication, appointment scheduling and follow-ups, allowing you to focus on patient care.

You won’t have to worry about missed calls or delayed responses. Our agents answer 97% of calls within 3 rings and provide fast replies to emails, SMS and WhatsApp messages.

Plus, our smooth operation with your existing cloud systems ensures that the transition is seamless and stress-free. We’re here to handle the admin and complexities, so you can focus on growing your clinic and delivering first-class treatments.

Want to learn more about our aesthetic clinic software?

Let me show you how our aesthetic clinic software supports your business growth!

Patricia | Business Development Manager

Support

InDesk Aesthetic Clinic Software: FAQs

Everything you need to know about the product and billing.

What is InDesk, and how can it benefit my aesthetic clinic?

InDesk is a comprehensive client communication and booking solution that combines remote receptionists with advanced software to manage inquiries, streamline bookings, and reduce administrative tasks – allowing your clinic to focus on client care.

How does InDesk operate with my existing clinic system?

InDesk easily operates with your current, cloud booking system, ensuring a smooth and uninterrupted workflow

Can InDesk handle all patient communications, including emails and SMS?

Yes, InDesk manages all patient communications across multiple channels, including phone calls, emails, SMS, and WhatsApp messages.

What makes InDesk different from other clinic management software?

InDesk offers a unique combination of human expertise and technology, with clinical agents trained in aesthetics customer service and a user-friendly app that provides real-time access to all patient interactions.

How quickly can InDesk respond to patient inquiries?

InDesk answers 97% of phone calls within 3 rings, and provides fast responses to emails, SMS, and WhatsApp messages, ensuring all your patients receive timely communication.

How does the InDesk Go app help manage my clinic?

The InDesk Go app allows you to view and manage all patient interactions, listen to recorded calls, read messages, and monitor bookings in real-time, all from your mobile phone or desktop.

What training do InDesk agents receive?

InDesk agents undergo specialised training in aesthetics customer service and your clinic’s specific processes during the onboarding phase, so they can handle patient inquiries and bookings exactly the way you want them to.

How secure is the data managed by InDesk?

InDesk uses advanced security protocols to ensure all patient data is securely handled and complies with the relevant data protection regulations.

How long does it take to set up InDesk for my clinic?

The onboarding process typically takes 3-4 weeks, during which we customise the system to your aesthetic clinic’s needs and train our agents to work seamlessly alongside your team.

Can InDesk help reduce no-shows and last-minute cancellations?

Yes, InDesk’s proactive communication and appointment reminders help to reduce no-shows and last-minute cancellations – improving your efficiency and revenue.

What kind of support does InDesk provide after setup?

InDesk offers ongoing support with a dedicated point of contact. Any issues or questions are promptly addressed, and our team works tirelessly to keep your clinic running smoothly.
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Can’t find the answer you’re looking for?

Contact us! Our Specialist can answer all your questions about pricing, plans, and how InDesk Agents operate.