InDesk Sub-Processors and Service Providers List
Last Updated: 5th March 2025
To support InDesk in delivering services to clinics and patients, and for internal operations, we engage the services of the following companies.
What is a sub-processor and how is your data protected?
A sub-processor is a third-party service provider that is engaged by a data processor (InDesk) to perform certain operations on personal data. These services are governed by appropriate data protection laws; EU GDPR, UK GDPR, Data Processing Agreements, or Standard Contractual Clauses.
In the table below, we have listed each sub-processor we use, the services they provide for InDesk, their area of operations, and a link to their policies.
If you have any questions about our sub-processors, please contact us.
Sub-Processor | Applicable Service | Location of Processing | Links to Policies |
---|---|---|---|
121 BPO Client Services | Business Operations | South Africa | BPO, Standard Contractual Clauses |
Amazon Web Services, Inc. | Hosting, Call Transcription and Analysis | Europe | |
Google LLC | Email and Productivity Tools, Meeting Transcription, Analytics, Advertising and Consumer Insights | Europe | |
Microsoft Ads | Advertising and Consumer Insights | US | |
Sinch Mailgun | Email Communication | Europe | |
Meta WhatsApp | Messenger Communication | US | |
Twilio, Inc. | Telecoms Communication | US | |
Campaign Monitor by Marigold | Email Marketing | US | |
WebFlow, Inc. | Email Automation | US | |
Zapier, Inc. | Email Automation | US | |
TrustPilot A/S | Consumer Opinions | Europe | |
GoCardless Ltd | Payment Processing | Europe | |
PayPal, Inc. | Payment Processing | US | |
Stripe Payments Europe, Ltd | Payment Processing | Europe |