InDesk For Dental Clinics
Reduce bookings admin and unlock treatment time with a first-class dental experience

InDesk streamlines your dental practice by managing all your patient bookings and communications, so you can focus on delivering exceptional dentistry. Our dental clinic software reduces the burden of admin, freeing up your team to provide more treatments and improving patient satisfaction.

Trusted by 50+ clinics:

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Expertise

Our agents specialise in dental practice customer service. We excel in managing client communication and booking appointments, so you can be confident each and every patient receives a personalised experience.

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Efficiency

Our agents answer 97% of phone calls within just 3 rings, and we deliver swift responses to all emails, SMS, and WhatsApp messages. This is what dental clinic efficiency looks like.

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InDesk Go app

The InDesk Go app allows you to view all your client communications directly from your phone. You can also listen to calls, and oversee messages between your dental practice and patients – anywhere, anytime.

Introducing our dental clinic software

InDesk’s dental clinic software is designed to transform how your dental practice operates, freeing up valuable time so you can focus on patient care.

Our solution combines expert remote receptionists with a powerful, cloud-based system that handles all your patient communications and bookings seamlessly.

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Reduce administrative burdens

and ensure that no call or enquiry goes unanswered.
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Our team responds quickly

to patient emails, SMS and WhatsApp messages, and integrates smoothly with your existing systems.
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The InDesk Go app gives you real-time access

to patient interactions, appointment schedules, and more. Whether you're in the office or on the go.
Additionally, our software ensures full HIPAA compliance, safeguarding patient privacy and data. With InDesk, you don’t just optimise your practice management, you elevate the patient experience, for increased satisfaction and clinic growth.

The InDesk difference for dental clinics

We help set your practice apart by blending advanced software with expert support. Our remote receptionists are specially trained in dental practice communication, ensuring all patient appointments and bookings are handled with precision and care.

We operate effortlessly with your existing cloud systems, with minimal onboarding needed, all while maintaining full data privacy and security. And, with the InDesk Go app, you have real-time access to patient interactions, appointment schedules and more, right at your fingertips. What does all this mean? It means you and your clinical team can focus on what truly matters, namely delivering exceptional patient care and dentistry.

You’re in good company

What people say about InDesk

I feel like the pressure has been taken off me and it gives me time to work on building my business. I just feel at ease now and I have peace of mind that the InDesk team has my back.
Norma Conroy
Surface Beauty Clinic
[Before InDesk] I had to drop everything to answer those calls. I could never switch off from work. I was lucky you guys came at the right time to help and saved the day (...) Very bespoke, very personal service.

Anna Camilleri

Mayfair MediSpa Clinic

The Agents have been doing a very good job. (...) they always do their absolute best with the customers.

Barbara Jeffrey

Dr Sibthorpe Clinic

[The agents’] call-taking skills are really good. The InDesk Receptionists are very polite, professional, and organised in the way they answer questions.’

Prashant Patel

Surgicare Aesthetics

How InDesk dental clinic software works

InDesk integrates seamlessly into your dental practice, managing all communication and bookings, so you can focus on delivering top-quality dental treatments to your patients.

The InDesk Go app – designed for dental

The InDesk Go app empowers your dental practice with complete oversight of patient communications and bookings. Your clinic's operations are always at your fingertips, allowing you to focus on delivering top-notch dental care.

InDesk Go app screen with conversation between patient and InDesk Agent.InDesk Go app screen with conversation between patient and InDesk Agent.
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Accessible from both mobile and desktop, this intuitive app lets you monitor all interactions managed by our trained receptionists, including phone calls, emails, SMS and WhatsApp messages.

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In real-time, listen to recorded conversations, review message threads and track the status of appointments.

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Each booking is instantly updated, providing you with an up-to-date view of your clinic’s schedule.

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Maintain a seamless connection with your patients, enhancing both efficiency and the overall patient experience.

Time spent on bookings is the time lost for treatments. We help change that

Today’s dental clinics face a variety of challenges. From juggling patient communications, to managing last-minute appointment changes, all while staying compliant with regulations like HIPAA. These tasks can easily consume time and resources, diverting attention from patient care.

InDesk addresses these issues head-on with our tailored dental clinic software and expert remote receptionists.

We take over your clinic’s administrative burdens, handling everything efficiently, from appointment bookings to patient follow-ups and reminders.

Our system operates smoothly with your existing practice management tools; eliminating the need for additional training or disruptions.

And, by streamlining these essential processes, InDesk allows your team to focus on providing top-tier dental care, improving both clinic efficiency and patient satisfaction. We tackle the challenges so your practice can thrive.

Want to learn more about our dental clinic software?

Let me show you how our dental clinic software supports your business growth!

Patricia | Business Development Manager

Support

InDesk Dental Clinic Software: FAQs

Everything you need to know about the product and billing.

What is InDesk and how does it benefit my dental clinic?

InDesk provides a comprehensive dental clinic software and booking solution with remote receptionists to handle patient communication, allowing your team to focus more on patient care and less on administrative tasks.

Can InDesk operate with my existing dental practice management systems?

Absolutely. InDesk dovetails seamlessly with your current practice management software, with a condition of being cloud based, ensuring a smooth transition and uninterrupted workflow.

Does InDesk manage all types of patient communications?

Yes, InDesk handles all forms of patient communication, including phone calls, emails, SMS, and WhatsApp messages. In this way, we offer a unified approach to patient interactions.

What makes InDesk different from other dental clinic software?

InDesk combines advanced software with skilled remote receptionists trained in dental practice management – offering a unique blend of technology and personal touch that enhances efficiency and patient satisfaction.

How quickly can InDesk respond to patient inquiries?

InDesk answers 97% of phone calls within 3 rings. Furthermore, we provide prompt responses to emails, SMS, and WhatsApp messages. Rest assured, all your patients receive timely, personalised, and efficient communication.

What features does the InDesk Go app offer?

The InDesk Go app allows you to view and manage all patient interactions, listen to recorded calls, read messages, and track bookings in real-time from both mobile and desktop devices.

How does InDesk ensure compliance with HIPAA regulations?

InDesk’s software and processes are designed to comply with HIPAA regulations. This ensures that patient data is handled securely and in accordance with privacy standards.

What is the onboarding process like with InDesk?

During onboarding, InDesk’s team learns your clinic’s processes, trains to use your systems, and undergoes extensive role-playing to ensure they meet your specific needs before going live.

How long does it take to set up InDesk in my clinic?

The setup process typically takes 3-4 weeks. That includes integration, training, and testing to ensure everything is customised and fully operational for your clinic.

Can InDesk help reduce no-shows and cancellations?

Yes, definitely. Our proactive communication and appointment reminders help minimise no-shows and last-minute cancellations, so you can maximise efficiency and revenue.

What kind of support does InDesk offer after the initial setup?

Here at InDesk, we’re proud to provide ongoing support with a dedicated point of contact to address any issues or questions.
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Can’t find the answer you’re looking for?

Contact us! Our Specialist can answer all your questions about pricing, plans, and how InDesk Agents operate.