Clinic Software & Booking Solutions For Aesthetic & Dental Practices

Save time and grow your clinic with the help of InDesk – clinic software, booking solutions and remote receptionists for your aesthetic or dental practice. Let our team handle your patient communication, from initial enquiry to confirmed booking in your calendar.

Trusted by 50+ clinics:

FARNHAM BEAUTY & AESTHETICS clinic logo
Three photos of smiling InDesk Agents. On the right is a mobile phone with the InDesk Go app screen

So what is InDesk?

Our clinic software simplifies patient communication by learning and working on your existing system, allowing our remote receptionists manage calls, emails, SMS and WhatsApp messages, causing no workflow disrupting.

With real-time access to all patient interactions via the InDesk Go app, you can monitor and manage your clinic’s operations from anywhere, ensuring that your patients receive prompt, professional service at all times.

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Smooth training

of your existing CMR and booking systems
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Real-time access

to patient communications via
the InDesk Go app
schedule

Reduction in administrative workload

allowing your team to focus on patient care
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Streamlined booking process

that maximises clinic efficiency
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Improved patient satisfaction

through prompt and professional service
insights

Detailed data dashboards

providing insights to help your clinic grow

All your patient communication on your phone!

InDesk Go app screen with conversation between patient and InDesk Agent.InDesk Go app screen with conversation between patient and InDesk Agent.
mobile_friendly

With the InDesk Go app for mobile, you can get access to all patient contacts managed by our receptionists.

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The InDesk Go mobile software allows you to see all the interactions InDesk agents have with your clinic patients. You can listen to calls and read messages at any time.

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Log in to InDesk Go via your mobile phone or desktop and check the current status of your patient enquiries.

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Listen to all phone calls between your patients and the InDesk agents though our clinic software; just select the name and play the recording.

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Read all messages sent via email, SMS and WhatsApp between the InDesk agents and your patients. Just select a patient name and read the entire conversation, from start to booking.

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View all your bookings by name and date, with each booking added immediately after it is confirmed with the InDesk agents.

InDesk Go app screen with the treatment calendar for the following day.

How does InDesk clinic software work?

Our agents become a part of your clinic team and grow with your business, ensuring that you only pay for the software and service that your clinic needs.

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InDesk team expertise

Our clinical agents specialise in the best customer service, managing patient communication and booking them in. They provide a complex service starting with just a phone call.

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InDesk efficiency

The InDesk team answers 97% of phone calls within 3 rings, maximising your booking potential. Advanced clinical software means your patients will receive a prompt response to emails, SMS, and WhatsApp messages.

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InDesk Go app

Our clinic software includes the InDesk Go app, where you can view all conversations and listen to phone calls conducted with patients, on your behalf, in real time.

Aesthetic and dental clinics that work with InDesk:

What practice owners say about our clinic software

I feel like the pressure has been taken off me and it gives me time to work on building my business. I just feel at ease now and I have peace of mind that the InDesk team has my back.

Norma Conroy
Surface Beauty Clinic

Very bespoke, very personal service (...) that in our industry is very important. So far, excellent.

Anna Camilleri

Mayfair MediSpa Clinic

The Agents have been doing a very good job. (...) they always do their absolute best with the customers.

Barbara Jeffrey

Dr Sibthorpe Clinic

Interested to learn more?

Let me show you how our clinic software supports your practice’s growth!

Patricia | Business Development Manager

Clinic software & remote receptionists: FAQs

Everything you need to know about the product and billing.

What is InDesk, and how does it work?

How does InDesk operates with my existing clinic software?

Can InDesk handle multiple locations for my clinic?

Are the InDesk agents trained in clinical communication?

Will the InDesk agents be native English speakers?

How long does it take to onboard and start using InDesk?

Is there a trial period available with InDesk?

How much does InDesk cost?

What are the operating hours for InDesk agents?

Can I monitor patient communications handled by InDesk?

How exactly does InDesk support my clinic’s growth?

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Can’t find the answer you’re looking for?

Contact us! Our Specialist can answer all your questions about pricing, plans, and how InDesk Agents operate.